Return & Exchange Policy
You need to inform us within 7 days to highlight the issue with a snap of the product. So that it will be entertained within 30 days. You cannot make your request for any return and exchange after 7 days. The shipping cost may not be refunded unless a faulty item is sent out. To be eligible for a return, your item must be unused and in the same condition you received. It must also be in the original packaging. Several types of goods are exempt from being returned. Most of the orders were returned due to the wrong size selection from the customers. We always help our customers choose the correct size to avoid these mistakes.
Once your return is received and inspected, we will email you to notify you that we have received your returned item. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain amount of days.
Late Or Missing Refunds
If you haven’t received a refund yet, first check your payment gateway. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and still have not received your refund, please email us so that we can solve your queries on a priority basis.
Only regular-priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com for a quick response to your queries.
If the item was marked as a gift when purchased and shipped directly to you, you’d receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift sender had the order shipped to themselves to give to you later, we will send a refund to the gift sender, and they will find out about your return.
To return your product, you should email us with the details. You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Email us at: firstname.lastname@example.org for your questions and queries related to refunds and returns.